HHHigherHigh

Privacy Policy

Last updated: [DATE]
In one line: you can use HigherHigh without an account at all. If you create one, we keep your email, your training progress, and a count of which steps of the app you reached — nothing else. We do not sell data and we run no advertising trackers.

1. Who is responsible

The data controller is [LEGAL NAME], Estonia. For any privacy question or request write to [EMAIL].

2. What we collect, why, and on what legal basis

DataWhyLegal basis (GDPR)
Email address, password hashTo create an account and let you sign inArt. 6(1)(b) — contract
Display name, rating (RP), colourTo show you in the rankingsArt. 6(1)(b) — contract
Training progress: virtual balance, trade journal, settings, knowledge-base progressTo keep your progress across devicesArt. 6(1)(b) — contract
Anonymised trade parameters (prices, times, direction) sent for the AI reviewTo generate the written review of your tradeArt. 6(1)(b) — contract
Subscription status and periodTo give paid features to those who paidArt. 6(1)(b) — contract
Product events: a random device identifier and which step was reached — page opened (with the class of the source: direct / search / social / other link, the class of device, and the interface language), app opened, signed up, signed in, first trade, every closed trade (class of market and whether the result was a plus or a minus), AI review requested, daily AI or practice limit reached, Pro window opened, Pro checkout started, a request to be notified about Pro. While you are signed in, an event also carries your account identifier — see section 6To see how many people come back and where they get stuck — the app is improved from these countsArt. 6(1)(f) — legitimate interest
Pro waiting list: your account identifier, the date, and which plan you were looking at. No second copy of your email — it stays in your accountTo send you one email on the day Pro opens, because you asked us toArt. 6(1)(a) — consent, withdrawn at any time with “Leave the list”
Technical logs: IP address, browser, time of requestSecurity, abuse prevention, fault diagnosisArt. 6(1)(f) — legitimate interest

We do not collect real-money account data, identity documents, location or biometrics. We do not profile you for advertising.

3. Payments

Payments are handled by Lemon Squeezy. Card details never reach us — they go straight to the payment provider. We receive only the fact of payment, the plan, the period and an identifier that links the payment to your account. Invoices and tax documents are issued by the provider.

4. Who processes data on our behalf

Some of these operate outside the EU. Where that happens, transfers rely on the European Commission's Standard Contractual Clauses or on an adequacy decision.

5. What stays in your browser

Settings, guest progress and knowledge-base progress live in your browser's localStorage. That is not a cookie and is sent nowhere unless you sign in. We use no advertising or analytics cookies. Clearing browser data removes this local copy; an account keeps the cloud copy.

6. Product events

We count a short, fixed list of product events — the full list is in the table in section 2, and adding to it takes a change to both the app and the database. Each event is recorded against a random identifier stored in your browser. While you are signed in, the event also carries your account identifier, so that the same person using two browsers is counted once rather than twice; that also means events recorded before and after you clear your browser data are joined back together through your account.

Nothing else in an event points at you: there is no free text, no prices, no amounts, no instrument beyond the class of market, and never an email address — nothing you type anywhere in the app is sent with it. Only aggregate counts are ever read out of this data; individual events are visible to no one but us, and the app itself cannot read them back. If your browser sends Do Not Track or Global Privacy Control, we record nothing at all, and you can object to this counting or ask for your events to be deleted — see section 8.

7. How long we keep it

8. Your rights

Under the GDPR you may: get a copy of your data, correct it, delete it, restrict or object to processing, and receive it in a portable format. Write to [EMAIL] — we answer within 30 days. You may also complain to the Estonian Data Protection Inspectorate (aki.ee).

Fastest route for deletion: write from the address the account is registered to and ask for it to be deleted.

9. Children

The Service is for people 18 and older. We do not knowingly collect data from children. If such data reaches us, we delete it.

10. Security

Access is restricted at the database level (row-level security: an account sees only its own rows). Traffic is encrypted (HTTPS). Passwords are stored hashed by the authentication provider and are not visible to us.

11. Changes

This policy may be updated; the current version always lives on this page with its date. Material changes are announced inside the Service.

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